Dear customers,

Thank you for choosing wines from our winery.

Below you will find the terms and conditions governing purchases made via our online shop. We have endeavoured to draft them in a clear and fair manner, in keeping with our own approach to wine and to the people who drink it.

1. Introductory provisions

1.1. These terms and conditions of Vinařství Fučík s.r.o., company registration number 01568060, with its registered office at Purkyňova 74/2, Nové Město, 110 00 Prague 1 (business premises: Zlámalova 1809/2, postcode 692 01 Mikulov), registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, file no. 207807 (hereinafter referred to as the ‘Seller’) govern, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the Purchase Agreement concluded between the Seller, on the one hand, and a natural or legal person, as the buyer (hereinafter referred to as the “Buyer”), on the other hand, via the E-shop.

1.2. The Seller undertakes, pursuant to the Contract of Sale, to hand over the Subject-matter of the Contract of Sale to the Buyer and to enable the Buyer to acquire ownership of it. The Buyer, in turn, undertakes to take delivery of the Subject-matter of the Contract of Sale and to pay the Purchase Price to the Seller.

1.3. These Terms and Conditions form an integral part of the Sales Contract and are drawn up in the Czech language; they govern the rights and obligations of the Seller and the Buyer under the Sales Contract concluded via the E-shop. The Seller may amend or supplement the text of these Terms and Conditions. This provision shall not affect the rights and obligations arising during the period in which the previous version of the Terms and Conditions was in force. By accepting the Terms and Conditions when ordering the Subject Matter of the Contract of Sale, the Buyer confirms that they have read the Terms and Conditions and that they agree to them in full.

2. Definitions of terms

2.1. Terms appearing in these Terms and Conditions with an initial capital letter shall have the following meanings for the purposes of the Sale Contract and these Terms and Conditions:

„E-shop“ – An online store operated on a website located at the following Internet address www.vinarstvi-fucik.cz enabling the purchase and sale of the Seller’s Goods; the Seller operates the online shop.

“Purchase Price” – the sum of money expressed in Czech korunas, which constitutes the consideration for the delivery of the Goods. The Purchase Price is stated in the E-shop’s offer for the Goods. The Buyer undertakes to pay this Purchase Price to the Seller.

“Sales Contract” – A contract concluded between the Seller and the Buyer via the E-shop, the subject matter of which is the delivery of the Subject Matter of the Sales Contract for the Purchase Price. The Purchase Agreement and the legal relationships associated with it are governed by the provisions of Act No. 89/2012 Coll., the Civil Code, in particular the provisions of Section 2079 et seq. of the Civil Code. Where the Purchase Agreement is concluded between the Seller and a Consumer, this agreement and the legal relationships associated with it are also governed by the provisions of Section 1810 et seq. of the Civil Code concerning obligations arising from contracts concluded with consumers. The process for concluding the Purchase Agreement is set out in clause 3.5 of the Terms and Conditions.

“Buyer” – a natural or legal person who enters into a Purchase Agreement with the Seller via the Online Shop, the subject matter of which is the supply of the Subject Matter of the Purchase Agreement. The Buyer may be a Consumer or a Business and must be over 18 years of age.

“Place of delivery” – the place specified by the Buyer when concluding the Contract of Sale as the place to which the Seller is to dispatch the subject-matter of the Contract of Sale.

‘Entrepreneur’ – a natural or legal person who independently carries out a gainful activity on their own account and under their own responsibility, in the form of a trade or similar activity, with the intention of doing so on a regular basis for the purpose of making a profit. For the purposes of consumer protection, an entrepreneur is also deemed to include, amongst others, any person who enters into contracts relating to their own commercial, manufacturing or similar activities or in the independent exercise of their profession, or any person acting on behalf of or for the account of an entrepreneur. Any person who provides a company registration number (IČO) when ordering Goods shall be regarded as a trader.

“The Seller” – Vinařství Fučík s.r.o., Company Registration Number 01568060, with its registered office at Purkyňova 74/2, Nové Město, 110 00 Prague 1, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 207807.

“Subject-matter of the Sales Contract” – Goods selected by the Buyer from the E-shop’s range, which the Buyer has ordered and is purchasing under the Sales Contract.

‘Consumer’ – any individual, the Buyer, who, outside the scope of their business activities or outside the scope of the independent practice of their profession, enters into a contract with a trader or otherwise deals with them.

“Goods” – any movable item offered for sale in the online shop, which is identified by its name and depicted in an illustrative photograph. Each item is accompanied by a detailed description.

3. Conclusion of the Contract of Sale

3.1. The online shop contains information about the Goods, including the prices of individual items. The prices of the Goods remain valid for as long as they are displayed on the E-shop’s website. This provision does not restrict the Seller’s ability to enter into a contract of sale on individually negotiated terms.

3.2. The online shop also contains information on the costs associated with the delivery of the subject matter of the contract of sale. 

3.3. Depending on the nature of the order (particularly in the case of a large quantity of the Subject Matter of the Contract of Sale), the Seller is always entitled to ask the Buyer for additional confirmation of the order (either electronically or by telephone).

3.4. The Buyer agrees to the use of means of distance communication when concluding the Purchase Agreement. Any costs incurred by the Buyer in using means of distance communication in connection with the conclusion of the Purchase Agreement (costs of internet connection, costs of telephone calls) shall be borne by the Buyer.

3.5. The process for concluding a Purchase Contract in the online shop is as follows:

3.5.1. The Buyer selects Goods in the E-shop. The Buyer confirms their selection of Goods by adding them to the online shopping basket.

3.5.2. Once the Buyer has selected all the Goods, they shall click on the ‘Proceed to checkout’ link and the Buyer will be shown an order form, which the Buyer must complete with the necessary details in order to conclude the Purchase Contract (mandatory fields are marked with an asterisk), including details of the payment method and the costs associated with the delivery of the Goods.

3.5.3. These terms and conditions form part of the order form; the Buyer is obliged to familiarise themselves with them and to agree to them. If the Buyer realises that they wish to further amend or add to the order, they may return to the previous step and subsequently amend the details in the order form. If the Buyer agrees with all the details in the order form and with the wording of these terms and conditions, they accept the order by clicking on the link ‘Order binding for payment’, thereby also confirming that they have read these terms and conditions and that the order is binding upon them. At this point, a contract of sale is concluded between the Seller and the Buyer.

3.5.4. Without undue delay following the conclusion of the Sales Contract, a confirmation of the order for the Goods and the conclusion of the Sales Contract shall be sent to the Buyer at their email address. 

3.5.5. When ordering Goods, the Buyer is obliged to provide all details correctly and truthfully. The details provided by the Buyer when ordering Goods are deemed by the Seller to be correct. The Buyer thereby consents to the use of means of distance communication.

3.6. The Buyer may order Goods from the Online Shop either by registering via their user account, or without registering and without creating a user account.

4. Purchase price and method of payment

4.1. The Buyer is entitled to pay the Seller the purchase price and any costs associated with the delivery of the subject-matter of the contract of sale in the following ways:

  • If the subject of the contract of sale is collected in person, payment in cash can be made directly at the winery,
  • When paying on delivery by card or in cash to the courier, a fee of 40 Kč is charged for this payment method.
  • by online card payment (Google Pay and Apple Pay)

4.2. The Buyer is only entitled to change the agreed method of payment of the Purchase Price with the Seller’s consent.

4.3. In addition to the Purchase Price, the Buyer is also obliged to pay the Seller the costs associated with the delivery of the subject-matter of the contract of sale, in the agreed amount.

4.4. The Seller does not require the Buyer to pay a deposit or any other similar payment.

4.5. In the case of cash-on-delivery payment, the Purchase Price is payable upon receipt of the Subject Matter of the Contract of Sale. 

4.6. In the case of a non-cash payment, the Buyer’s obligation to pay the Purchase Price is fulfilled at the moment the relevant amount is credited to the Seller’s account. 

4.7. If the Purchase Price is not paid within 14 days of the date on which the Purchase Agreement was concluded, the Purchase Agreement shall automatically lapse, which may also be regarded as a withdrawal from the Purchase Agreement by the Buyer.

4.8. The Seller is registered for value added tax. The Seller shall issue a tax document – an invoice – to the Buyer upon payment of the Purchase Price and shall send it in electronic form to the Buyer’s email address.

5. Delivery of the subject matter of the contract of sale

5.1. The Seller undertakes to deliver the Subject-matter of the Contract of Sale to the Buyer in accordance with the Contract of Sale, to the address specified by the Buyer in the order. This obligation is fulfilled at the moment when a third party, acting on behalf of the Seller to arrange the transport of the Subject-matter of the Contract of Sale, hands it over to the Buyer.

5.2. The Buyer is obliged to take delivery of the item covered by the contract of sale, unless these terms and conditions or the Complaints Procedure provide otherwise.

5.3. The Seller shall deliver the Goods regularly within 15 days of the date on which the Purchase Agreement is concluded.

5.4. The Buyer is obliged to specify the Place of Delivery on the order form. Once the Purchase Contract has been concluded, the Place of Delivery specified in this way may only be changed by agreement with the Seller. The Seller shall arrange for the dispatch of the Subject Matter of the Contract of Sale to the Place of Delivery, and the Buyer is obliged to take delivery of the Subject Matter of the Contract of Sale at the Place of Delivery.

6. Liability for defects

6.1. We always deal with complaints on a case-by-case basis, doing our utmost to reach a fair resolution. Please see our Complaints Procedure for further details.

7. Transfer of title and transfer of the risk of damage to the subject matter of the contract of sale

7.1. Title to the Subject-matter of the Sale Agreement shall pass from the Seller to the Buyer at the moment the Buyer takes delivery of the Subject-matter of the Sale Agreement.

7.2. The risk of damage to the subject-matter of the contract of sale passes from the Seller to the Buyer at the moment the Buyer takes delivery of the subject-matter of the contract of sale.

8. Withdrawal from the Purchase Agreement

8.1. A Buyer who is a Consumer has the right, in accordance with Section 1829(1) of the Civil Code, to withdraw from the Purchase Agreement, within fourteen (14) days of taking delivery of the subject-matter of the Purchase Contract; where the subject-matter of the Purchase Contract comprises several types of Goods or the delivery of several parts, this period shall run from the date of taking delivery of the last delivery of the subject-matter of the Purchase Contract. Notice of withdrawal from the Sales Contract must be sent to the Seller within the period specified in the previous sentence. The Buyer may send notice of withdrawal from the Sales Contract to the Seller’s registered office or to the Seller’s email address eshop@vinarstvi-fucik.cz. The buyer may use the model withdrawal form set out in Annex 1 to these terms and conditions.

8.2. In the event of withdrawal from the Sales Contract in accordance with Clause 8.1 of the Terms and Conditions, the Sales Contract shall be cancelled with effect from the outset. The subject matter of the Sales Contract must be returned to the Seller within fourteen (14) days of the Seller receiving notice of withdrawal from the Sales Contract. If the Buyer withdraws from the Purchase Agreement, the Buyer shall bear the costs associated with returning the subject matter of the Purchase Agreement to the Seller.

8.3. In the event of withdrawal from the contract in accordance with Clause 8.1. of these Terms and Conditions, the Seller shall refund the funds received from the Buyer within fourteen (14) days of the withdrawal from the Purchase Contract, but no earlier than upon the return of the Subject Matter of the Purchase Contract to the Seller, using the same method by which the Seller received the funds from the Buyer. The Seller is also entitled to return any consideration provided by the Buyer upon the return of the Subject Matter of the Purchase Contract to the Buyer or by other means, provided that this does not incur any additional costs for the Buyer. The Seller shall also refund the Buyer the costs of delivery of the Goods, in an amount corresponding to the cheapest delivery method offered.

8.4. The Buyer may not withdraw from the Purchase Agreement,

  • the subject of which is the supply of Goods manufactured in accordance with the Buyer’s requirements or tailored to their personal needs,
  • where the subject matter is the supply of Goods in sealed packaging and the Buyer has already broken the seal, e.g. if the wine has already been opened or the wine packaging has otherwise been damaged.

8.5. Until such time as the Buyer takes delivery of the Subject Matter of the Contract of Sale, the Seller is entitled to withdraw from the Contract of Sale at any time. In such a case, the Seller shall refund the Purchase Price to the Buyer without undue delay, by bank transfer to the account specified by the Buyer.

8.6. If a gift is provided to the Buyer together with the Subject-matter of the Sale Agreement, the gift agreement between the Seller and the Buyer is concluded subject to the condition subsequent that, should the Buyer withdraw from the Sale Agreement, the gift agreement relating to such a gift shall cease to have effect and the Buyer shall be obliged to return the gift provided to the Seller together with the subject matter of the purchase contract.

8.7. The Seller is entitled to withdraw from the Sales Contract if, after the conclusion of the Sales Contract, it transpires that the Subject-matter of the Sales Contract cannot be supplied because it does not exist and cannot be procured, or because, whilst delivery of the Subject-matter of the Sales Contract is possible, but only at a higher price, at greater expense or with other difficulties, particularly in cases where the Subject-matter of the Purchase Agreement is out of stock or performance cannot be provided within the time limit specified in the Purchase Agreement.

9. Processing of personal data

9.1. The protection of the personal data of a Buyer who is a natural person is provided for by Act No. 110/2019 Coll., on the processing of personal data, as amended, and in accordance with Regulation (EU) No. 2016/679 (GDPR), and is governed by the Personal Data Protection Policy.

10. Sending marketing communications and storing cookies

10.1. The Seller is entitled to send information relating to the Goods, services or the Seller’s business to the Buyer’s email address, and to send the Seller’s commercial communications to the Buyer’s email address, provided that the Buyer has given their consent to such communications when registering a User Account or in the Seller’s E-Shop prior to placing an order.

10.2. The Buyer acknowledges that the E-shop’s web interface uses technical and analytical cookies. The use of cookies other than those that are strictly necessary is only permitted with the Buyer’s consent, given via the cookie banner that appears on the screen.

11. Final provisions and definitions

11.1. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.

11.2. The consumer is entitled to contact a supervisory or state regulatory body, i.e. in particular the relevant trade licensing office responsible for trade inspections, the Czech Trade Inspection Authority (Štěpánská 567/15, 120 00 Prague 2), or the Office for Personal Data Protection (Pplk. Sochora 27, 170 00 Prague 7). The Czech Trade Inspection Authority is responsible for the out-of-court resolution of consumer disputes arising from the Sales Contract, (https://www.coi.cz/) or whether it is possible to resolve the dispute online via the dedicated platform available athttps://consumer-redress.ec.europa.eu/site-relocation_en

11.3. Where the relationship established by the Sales Contract involves an international (foreign) element, the parties agree that such relationship shall be governed by Czech law. This shall not affect the Consumer’s rights arising from generally applicable legislation.

11.4. Where the Purchase Agreement, or the law, imposes an obligation on one party to notify or inform the other party of a particular fact, then such notification or communication may also be made by telephone or electronically via a data message or email, which need not be signed with a qualified electronic signature. Such a notification or communication shall be deemed to have been delivered at the moment it reaches the addressee and the addressee has an objective opportunity to take note of the notification or communication.

11.5. The sale of alcoholic drinks and products is permitted only to persons aged 18 or over. The Buyer confirms that they are not under the age of 18. The carrier is entitled, prior to handing over an order containing alcoholic products, to request to see an identity document to verify the customer’s age, should a visual check not be sufficient to verify their age. Without age verification, a purchase containing alcoholic products will not be handed over. In such a case, the Seller shall withdraw from the contract of sale and the purchase price, if paid prior to the handover of the Goods, shall be refunded to the Buyer without delay.

11.6. These terms and conditions are governed by the applicable laws of the Czech Republic.

11.7. Should any provision of these terms and conditions be found to be invalid or unenforceable, this shall not affect the validity, enforceability or effectiveness of the remaining provisions of these terms and conditions.

11.8. These terms and conditions shall come into force and take effect on 1 March 2026

If anything in these terms and conditions is unclear, please do get in touch.
Wine is a joy – and the whole shopping experience should be just as enjoyable.

Model form for withdrawing from a sales contract